1. How long does GiftPixel take to implement? 

On average, you should be able to integrate GiftPixel in less than three days, including end to end testing. Integration is a simple process, that any developer or engineer will be able to implement. 

2. Does GiftPixel work on all ecommerce platforms and devices? 

Yes! GiftPixel can be easily integrated into any in-house ecommerce platform and also works on common platforms such as BigCommerce, Magento, and Shopify. GiftPixel is also fully optimized for desktop, mobile and tablet experiences.

3. Where does GiftPixel fit within my checkout flow?

Ideally, GiftPixel would be added within the checkout flow where your customers currently type a gift message that gets delivered with the package. You also have the flexibility to integrate GiftPixel at the end of checkout on the order confirmation page or even simply within your order confirmation email.

4. How do you know when to send the video?

Don’t worry, we won’t ruin the surprise! We’ve integrated with all the major shippers in the US (USPS, UPS, DHL, & FedEx) and GiftPixel will automatically send the email to the gift recipient once the package shows as delivered. Customers can also select a date for the email to deliver, independent from the package delivery (for example if they send a gift late, the video can be delivered right away to tell their recipient that the gift is in the mail.)

5. How much does GiftPixel cost?

Pricing depends on the volume of GiftPixels sent from your site and retailers can typically expect close to a 10:1 return on investment.